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My Resume / CV

Skilled software engineer & support engineer with more than 5 years of experience in building and supporting web applications.

Skills

TypeScript•
JavaScript•
Python•
Next.js•
React•
Express•
Vite•
Turborepo•
Zapier•
n8n•
Postman•
Tailwind•
shadcn/ui•
Node.js•
PostgreSQL•
Supabase•
Git•
GitHub•
OpenAI•
Vercel•
Zendesk•
Kibana•
Stripe

Work History

Software Support Engineer

ForstaRemoteFull-Time

Sep 2022 - Present

  • Support enterprise clients with SaaS platform implementation
  • Provide technical solutions and develop innovative approaches
  • Meet complex business requirements through technical expertise

Solutions Engineer

NetFore SystemsRemoteFull-Time

Aug 2021 - Sep 2022

  • Collaborated with major enterprises (Walmart, BCBS, Hulu) through Five9
  • Implemented Intelligent Virtual Agents leveraging AI and Natural Language Processing
  • Leveraged AI and Natural Language Processing technologies

Freelance

PSL GroupRemoteContract

May 2021 - Sep 2022

  • Developed and integrated JSON-based learning modules
  • Enhanced educational content delivery and user experience
  • Integrated learning modules into healthcare professional training platforms

Full Stack Developer

FightTMRemoteFull-Time

Dec 2020 - Jun 2021

  • Contributed to a 4-person team developing a social networking platform
  • Focused on gaming tournament organization and video clip sharing
  • Built scalable web applications for social networking

Topics & Concepts

Topics and concepts I've worked with:

Loyalty program managementIntelligent virtual agentsNatural language processingTriaging ticketsAPI integrationWebhook managementData visualizationUser authenticationRESTful APIsState managementPerformance optimizationTesting strategiesAgile methodologiesDebouncingMemoizationVirtual DOMShadow DOMPromisesAsync/AwaitIndexing, Lazy loadingHTTPSAuthentication vs AuthorizationHashing vs EncryptionBundlingRoot cause analysis (RCA)Feature flagsVersion controlAPI rate limitingPassword hashingResponsive designCookies vs localStorageAPI pagination API versioningError loggingData serialization (JSON, XML)